12,320

Alarm & Patrol Responses in 2017

44

Total Arrests in 2017

40

Employee Volunteer Hours in 2017

A Higher Standard, Since 1989!

We are the only company in the Pacific Northwest able to combine our On-Site, Patrol and Alarm Response services with a full range of electronic security, fire, and video surveillance. In addition, we utilize our own in-house UL Dispatch/Monitoring center, which provides these exclusive advantages:

  • More efficiency, as we combine the work of three separate companies into one
  • Better communication means a faster response to client needs
  • Increased accountability creates a higher level of client satisfaction

With up to 15 vehicles on the road every night, over 3,000 alarm systems monitored, and more than 300,000 Alarm Responses under our belt, no other security company in Oregon has the experience that we do.

Mission & Vision:

Our vision is to be the security provider of choice in every market that we serve. To that end, our Mission Statement is simply this: To deliver A Higher Standard of security solutions, providing peace of mind for our clients, as well as a professional environment for our employees and vendors.

Our Values:

First Time Right

Providing quality, no excuses, safety and security solutions.

Dignity And Respect

Treating everyone the way that we would want to be treated.

Optimum Performance

Training and supporting every employee to excel.

Team Work

Working with each other and for each other.

Results Driven

Taking ownership in delivering results to accomplish company goals and objectives.

Integrity

Aligning what we say with what we do, even when no one is looking.

Stewardship

Remaining committed to charitable donations, philanthropy, and employee care.

Innovation

Focusing on the future through the use of technology and creative thinking.

Sustainability

Making a reasonable profit to ensure a long lasting legacy.

Commitment

Demonstrating daily the established mission, vision, and values.

What Our Clients Are Saying:

“First Response is very thorough and cares about their clients. They are quick to respond to any concerns or problems that arise. We have been very happy with the service they provide.”

Sheila Google Review

“First Response installed our security system this morning. The tech was Logan McQueen and he did an incredible job. Logan went above and beyond and even helped install a new lock for one of our doors. If I could give 10 stars, I would! Thanks again Logan!”

RyanGoogle Review

“We had Corey install some cameras on the house, He did an awesome job. He was great to work with and the company was a great help as well in providing quality service. Very satisfied!”

KristinaYelp Review

“Everyone that I have had contact with at first response has provided exceptional service. Logan and Amber have been lifesavers and even helped me with setting up the app on my new phone. Can’t say enough about First Response. I sleep better knowing my family is safe.”

TinaFacebook Review

“The team was friendly and easy to work with! I have no regrets choosing them to protect my business and home. They understood my needs and found solutions to my concerns!”

AnneGoogle Review

Big Enough To Get The Job Done, Small Enough To Care.

Our company has been recognized 7 years by the Portland Business Journal as Oregon’s 100 Fastest-Growing Private Companies.

First Response handles hundreds of patrol accounts and thousands of alarm monitoring accounts, employing over 150 people throughout the Northwest.

Commercial Security
Home Security
Video Surveillance
Guard & Patrol
On Site Security Officers