13,296

Alarm & Patrol Responses in 2018

40

Total Arrests in 2018

65.5

Employee Volunteer Hours in 2018

A Higher Standard, Since 1989!

We are the only company in the Pacific Northwest able to combine our On-Site, Patrol and Alarm Response services with a full range of electronic security, fire, and video surveillance. In addition, we utilize our own in-house UL listed Dispatch and Monitoring center, which provides these exclusive advantages:

  • More efficiency, as we combine the work of three separate companies into one
  • Better communication means a faster response to client needs
  • Increased accountability creates a higher level of client satisfaction

With up to 15 vehicles on the road every night, over 3,000 alarm systems monitored, and more than 300,000 Alarm Responses under our belt, no other security company in Oregon has the experience that we do.

Mission & Vision:

Our vision is to be the security provider of choice in every market that we serve. To that end, our Mission Statement is simply this: To deliver A Higher Standard of security solutions, providing peace of mind for our clients, as well as a professional environment for our employees and vendors.

Our Values:

First Time Right

Providing quality, no excuses, safety and security solutions.

Dignity And Respect

Treating everyone the way that we would want to be treated.

Optimum Performance

Training and supporting every employee to excel.

Team Work

Working with each other and for each other.

Results Driven

Taking ownership in delivering results to accomplish company goals and objectives.

Integrity

Aligning what we say with what we do, even when no one is looking.

Stewardship

Remaining committed to charitable donations, philanthropy, and employee care.

Innovation

Focusing on the future through the use of technology and creative thinking.

Sustainability

Making a reasonable profit to ensure a long lasting legacy.

Commitment

Demonstrating daily the established mission, vision, and values.

What Our Clients Are Saying:

We have used First Response for the last 6+ years. They are always professional and timely. When it comes to security of my business they’re the only ones I will ever use.”

ChrisGoogle Review

“First Response is very thorough and cares about their clients. They are quick to respond to any concerns or problems that arise. We have been very happy with the service they provide.”

Sheila Google Review

“First Response came to our response on time and fixed our security problem. The technician was polite and professional. We would highly recommend using First Response for your security needs.”

KevinFacebook Review

“First Response was amazing right from the start. Tim was quick to visit with us and provide a proposal for our needs. He was very informative and reviewed the proposal in detail. Then the install was very prompt and when perfectly as planned. I would highly recommend First Response for your home security needs!”

JerryGoogle Review

“From start to finish First Response was amazing! Super professional, prompt & very informative.

AngelaGoogle Review

“The team was friendly and easy to work with! I have no regrets choosing them to protect my business and home. They understood my needs and found solutions to my concerns!”

AnneGoogle Review

Big Enough To Get The Job Done, Small Enough To Care.

Our company has been recognized 7 years by the Portland Business Journal as Oregon’s 100 Fastest-Growing Private Companies.

First Response handles hundreds of patrol accounts and thousands of alarm monitoring accounts, employing over 150 people throughout the Northwest.

Commercial Security
Home Security
Video Surveillance
Guard & Patrol
On Site Security Officers