14,962

Alarm & Patrol Responses in 2020

23

Total Arrests in 2020

A Higher Standard, Since 1989!

We are the only company in the Pacific Northwest able to combine our On-Site, Patrol and Alarm Response services with a full range of electronic security, fire, and video surveillance. In addition, we utilize our own in-house UL listed Dispatch and Monitoring center, which provides these exclusive advantages:

  • More efficiency, as we combine the work of three separate companies into one
  • Better communication means a faster response to client needs
  • Increased accountability creates a higher level of client satisfaction

With up to 15 vehicles on the road every night, over 3,000 alarm systems monitored, and more than 300,000 Alarm Responses under our belt, no other security company in Oregon has the experience that we do.

Mission & Vision:

Our vision is to be the security provider of choice in every market that we serve. To that end, our Mission Statement is simply this: To deliver A Higher Standard of security solutions, providing peace of mind for our clients, as well as a professional environment for our employees and vendors.

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Our Values:

Providing quality, no excuses, safety and security solutions.

Treating everyone the way that we would want to be treated.

Training and supporting every employee to excel.

Working with each other and for each other.

Taking ownership in delivering results to accomplish company goals and objectives.

Aligning what we say with what we do, even when no one is looking.

Remaining committed to charitable donations, philanthropy, and employee care.

Focusing on the future through the use of technology and creative thinking.

Making a reasonable profit to ensure a long lasting legacy.

Demonstrating daily the established mission, vision, and values.

What Our Clients Are Saying:

“My wife and I decided to upgrade our 30 year old security system. Our monitoring service and call center was in the mid west. We were looking for local service and on the recommendation of friends decided on First Response. Now, a month into that relationship, I can say it has taken a few installation visits, but First Response has listened and provided the security upgrade we were aiming for. The installation personnel that came to our house was very experienced. We feel we are in good hands.”

“We’ve worked with First Response for many years, now, and they have always done a great job for us! Nice people to talk with, very reasonable rates, and now they can take care of our fire extinguishers, too! We highly recommend these folks.”

“First Response embodies all the positive attributes I was looking for in a security company and had not found in previous providers. At each stage the First Response team has been professional, knowledgeable, prompt and genuinely invested in making their services work for the customer. I feel much more secure with First Response.”

“We have used First Response for the last 6+ years. They are always professional and timely. When it comes to security of my business they’re the only ones I will ever use.”

“First Response is very thorough and cares about their clients. They are quick to respond to any concerns or problems that arise. We have been very happy with the service they provide.”

“First Response came to our response on time and fixed our security problem. The technician was polite and professional. We would highly recommend using First Response for your security needs.”

Big Enough To Get The Job Done, Small Enough To Care.

Our company has been recognized 7 years by the Portland Business Journal as Oregon’s 100 Fastest-Growing Private Companies.

First Response handles hundreds of patrol accounts and thousands of alarm monitoring accounts, employing over 150 people throughout the Northwest.

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Commercial Security
Home Security
Video Surveillance
Guard & Patrol
On Site Security Officers